Customer Service

Timeless Irish Treasures is open Monday through Saturday from 10 am to 5 pm.  Website orders are processed upon receipt and a confirmation email will be sent.


If you need help placing an order:

  • If you made a mistake or need to change something on the order:
  • If you want to cancel an order:
  • If you need to check the status of an order:

For immediate help please call 1-800-289-8490 during office hours.  You can also send an email to and someone will get back to you as quickly as possible:
***Our orders email is down. Please email ***


All items can be returned or exchanged within 14 days of purchase in the original packaging in good condition. Items received damaged in shipping will be replaced immediately. Please email or call 1-800-289-8490 for return requests.

***Our orders email is down. Please email ***

Timeless Irish Treasures, Inc
1426 Grove Point Rd
Wilmington, NC 28409

Refunds are processed upon receipt of returned goods to same payment method used to pay for goods.

Refund policy:


Orders shipped to addresses in North Carolina will incur a 7% sales tax.

Orders are generally shipped via USPS from our North Carolina location UP TO 5LBS and we use UPS over 5lbs.  Shipping options however are available at the checkout point on the website.

Orders shipped to Canada and Europe are subject to possible duties and taxes and paid by the recipient.

All items are shipped in gift-ready packaging either in a Timeless logo box or a pouch.  We ship to all 50 states via USPS/UPS and the rest of the world via USPS or Fedex.

We do not ship to PO Box addresses.

Turnaround time on in stock items is 1-2 days.  Customer will be notified of a ship date via email if item is out of stock.

Shipping Policy:

Privacy Policy:

Terms of Service: